Privacy Policy - ArtaMail

1. Introduction

This Privacy Policy explains how Artatol ("we", "us", or "our") collects, uses, and protects your personal information when you use the ArtaMail service.

2. Information We Collect

We collect information that you provide directly to us:

Account information (email address, name, organization name)
Email content and metadata that you send through our service
Contact information for recipients you add to your contact lists
Usage data and analytics about how you use our service
Technical data such as IP addresses, browser type, and device information

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our email services
Send transactional and marketing emails on your behalf
Process and track email delivery, opens, and clicks
Provide customer support and respond to inquiries
Detect, prevent, and address technical issues and abuse
Comply with legal obligations

4. Data Storage and Security

We store your data on secure servers and implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption for data in transit and at rest.

5. Data Sharing

We do not sell your personal information. We may share your information with:

Service providers who assist in operating our service (e.g., AWS for email delivery)
Legal authorities when required by law or to protect our rights
Business partners with your explicit consent

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Email logs and analytics data are retained for up to 90 days. You can request deletion of your data at any time.

7. Your Rights

You have the right to:

Access and receive a copy of your personal data
Correct inaccurate personal data
Request deletion of your personal data
Object to or restrict processing of your data
Data portability
Withdraw consent at any time

8. Cookies

We use essential cookies to operate our service and optional analytics cookies to understand how our service is used. You can manage your cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].